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验厂咨询-TJX验厂/查厂社会责任标准手册

  TJX验厂/查厂社会责任标准手册

  Confidential 1

  Global Social Compliance

  Manual

  Confidential 2

  Dear Partner,

  Enclosed please find a manual that will summarize the TJX social compliance program. TJX

  considers this manual to be proprietary between us and our agents and vendors. Should you have

  any questions regarding the information provided, please feel free to contact us as soon as

  possible.

  TJX requires all suppliers to be audited to local legal standards and to the TJX Vendor Code of

  Conduct. TJX requests that all necessary parties have access to the corrective action plan (CAP),

  and that they work together to ensure compliance.

  If you have questions regarding TJX requirements, please send an e-mail to Marney Letendre at:

  Marney_Letendre@tjx.com, ‘CHE’ HyoSeung Choi at hchoi@intlcompliance.com(CSCC), or

  Anabela Fonseca at bela.fonesca@intertek.com(Intertek). We look forward to working with you

  and your factory(s).

  Best Regards,

  Marney Letendre

  TJX Global Social Compliance Manager

  TJX Contact:

  Marney Letendre

  TJX Global Social Compliance Manager

  770 Cochihuate Road

  Framingham, MA 01701

  Ph: (508) 390-2595

  Fax: (508) 390-5123

  Marney_Letendre@tjx.com

  CSCC Contact:

  ‘Che’ HyoSeung Choi

  Client Services Account Manager

  66 Hudson Street, 1/F

  Hoboken, NJ 07093

  Ph: (201) 792-7540

  Fax: (201) 792-4428

  hchoi@intlcompliance.com

  Intertek Contact:

  Anabela Fonseca

  Client Services Account Manager

  70 Diamond Road

  Springfield, NJ 07081

  Ph: (973) 924-2510

  Fax: (973) 379-5232

  bela.fonseca@intertek.com

  Confidential 3

  TABLE OF CONTENTS

  Introduction ………………………………………………………………………………………4

  The TJX Companies, Inc. Vendor Code of Conduct ……………………………………...… 5

  Agent Requirements …………………………………………………………………...…… 6

  Vendor Requirements …………………………………………………………….…….…. 8

  Audit Procedure Outline…………………………………………………………….…….…. 10

  Factory Evaluation Checklist ……………………………………………..………………..….. 12

  Grading Scheme ………………………………………………………………………………. 14

  Frequently Asked Questions …………………………………………………………………. 15

  CSCC Regional Offices …………………………………………………….………………… 17

  Intertek Regional Offices …………………………………………………….………………… 18

  Factory Addition Form..………………………………………………………………………. 19

  Confidential 4

  INTRODUCTION

  TJX is fully committed to operating our business in accordance not merely with applicable law,

  but also the highest standards of business ethics. We hold our vendors to these same high

  standards.

  We strongly value the relationships that we have developed with our suppliers -- relationships

  that we believe have been a key factor in TJX’s success. These relationships have been built on a

  foundation of honesty, trust and a commitment to ethical business practices. It is therefore

  important that our suppliers respect the laws and the cultures of the communities in which they

  operate. Our suppliers must also respect the rights of the workers who manufacture products for

  sale in TJX stores. TJX expects its suppliers to act responsibly and to do their best to ensure that

  no abusive, exploitative or illegal conditions exist at their workplaces. TJX requires that

  suppliers act in accordance with all applicable laws, as well as the accompanying TJX Vendor

  Code of Conduct (“Code”). Where local or industry practices exceed the requirements of the

  Code, the Code provides that the higher standard applies.

  TJX has selected both Cal Safety Compliance Corp. (CSCC) and Intertek as its third-party

  compliance monitors (“auditors”) to conduct inspections and verifications of manufacturing

  facilities where TJX products are made. We require that all suppliers cooperate with the auditors

  by providing verification that allows the auditors and/or TJX representatives to inspect its

  facilities to ensure compliance with the Code. TJX’s Code applies to each purchase order

  submitted to our suppliers. The information that the auditors gather will be made available to

  factory management, vendor management, agent management, and TJX management, and will be

  the basis for which improvements will be made.

  The purpose of this document is to inform our suppliers of the mechanics of the compliance

  program, and to allow them the opportunity to assess their practices and make improvements

  prior to inspection.

  Suppliers are expected to ensure that all factories meet TJX’s social compliance standards.

  Suppliers must agree to take necessary correction actions and promptly remediate any noncompliance

  in order to remain business partners with TJX.

  ABOUT CSCC AND INTERTEK

  CSCC and Intertek are world leaders in social responsibility education, training, and compliance.

  CSCC and Intertek have significantly contributed to establishing the industry benchmark for

  corporate social responsibility, having developed and implemented social compliance monitoring

  programs for major brands and retailers, and manufacturers.

  CSCC and Intertek’s compliance professionals are knowledgeable in the business practices,

  country specific legal requirements, and universal health and safety standards necessary to

  provide your firm with an independent, accurate third-party appraisal.

  Confidential 5

  THE TJX COMPANIES, INC. VENDOR CODE OF CONDUCT

  TJX requires that all products offered for sale in our stores be produced in facilities that meet

  specific criteria, as set forth below:

  Compliance With Applicable Laws and Regulations: Our vendors and the factories in which

  the merchandise they sell us is manufactured (collectively, our “vendors”) must comply with all

  applicable laws and regulations, including but not limited to all environmental laws and

  regulations, and all laws, regulations and internationally adopted restrictions concerning bribery

  and corruption.


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